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Frequently Asked Questions

HealthChoice Small Business Program

What is HealthChoice?

HealthChoice is an affordable health coverage option for small business owners to offer employees quality care and benefits.

Why would a small business offer HealthChoice?

It helps businesses provide competitive benefits that can improve job satisfaction and reduce employee turnover.

Does HealthChoice have deductibles or co-insurance?

No. There are no deductibles and no co-insurance—just low co-payments for certain medical services.

How much does HealthChoice cost?

HealthChoice costs $270 per employee per month.

Can the cost be split between the employer and employee?

Yes. The monthly cost can be split between the employer and employee.

How does HealthChoice work?

HealthChoice works like a traditional HMO plan, providing coverage through a network of physicians and hospitals.

What is a PCP?

A Primary Care Physician (PCP) is the doctor you choose from the HealthChoice network who coordinates your care.

Do I need to see my PCP first?

Yes. Your PCP acts as a gatekeeper for your health care needs and should be your first stop for most care.

How do referrals to specialists work?

If you need a specialist, your PCP will refer you to an in-network specialist. The referral goes to SGRX, which reviews the request and authorizes it if it’s medically necessary.

Who is SGRX?

SGRX is HealthChoice’s partner that manages medical services and reviews specialist referrals for authorization.

What does an employer need to enroll?

Complete the business application

Sign the required documents/forms

Provide wage and payroll documents

Submit the first payment

What does an employee need to enroll?

Employees must:

  • Complete the subscriber application
  • Provide a copy of their picture ID
  • Provide Pay stubs
What documents are needed to add a spouse or dependent?

To enroll a spouse or dependent, you’ll need:

  • Complete the subscriber application
  • Provide Marriage certificate (for spouse), and/or Birth certificate (for dependent)
Can I enroll online or in person?

Yes. You can enroll online or in person with the help of an agent.

Can I add an employee after the company is enrolled?

Yes, but timing matters.

When does a new employee need to enroll?

A new employee must enroll within 90 days of hire.

When can an existing employee enroll outside of open enrollment?

An existing employee can enroll within 60 days of a qualifying event.

What counts as a qualifying event?

Examples include:

  • Marriage
  • Birth
  • Loss of previous health coverage
When is open enrollment?

Open enrollment occurs every October for a January start.

When can an employee add a spouse or dependents?

A spouse or dependents can be added within 60 days of a qualifying event, or during the open enrollment period.

Can I remove someone from the plan?

Yes. Removal is easy, but it must be requested in writing.

How do I request a removal?

Send a written request by mail, or email healthchoice@waynecountymi.gov.

Who do I call about doctors, coverage, or claims?

Call SGRX at 855-499-3232.

Who do I call about enrollment, eligibility, premiums, payments, or termination?

Call HealthChoice at 800-935-5669.

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